Managed Services is the practice of outsourcing some functions of your business. In this case, we are referring to outsourcing your IT infrastructure to improve your business operations.
Companies that offer this service are referred to as Managed Services Providers (MSP).
At Wingman Solutions, we are a group of specialists that take the technological burden off your shoulders by providing Managed Services, Solutions, and Support to allow you to focus on your core business.
What Are Managed IT Services?
Managed IT services refer to the practice of outsourcing the responsibility for maintaining and anticipating the need for a variety of information technology processes and functions. This means that businesses can outsource their IT operations to third-party vendors known as Managed Service Providers (MSPs), who offer a variety of customizable services.
Network monitoring, data backup and disaster recovery planning, cybersecurity solutions, cloud computing, software updates and patches, hardware maintenance, and support, and help desk support are some of the common services provided by MSPs.
By outsourcing their IT operations to MSPs, organizations can focus on their core business activities while leaving the technical aspects of their business in the hands of experts. This proactive approach helps businesses reduce costs associated with hiring in-house IT staff while ensuring that they have access to the latest technology solutions.
There are many advantages of an MSP in your corner. We list eight of them below
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Here Are The Top 5 Benefits Of Managed IT Services
1. We’re Proactive
One major benefit of outsourcing the needs of your own IT department to Wingman Solutions is that our systems are continuously monitoring your IT infrastructure for potential issues. This proactive measure allows our systems to detect problems before they have a major business impact, saving your business from losing valuable time and money.
2. Controlled Costs
It can be costly to hire and train an internal IT team. Salary, benefits, and training programs will all require payment. You pay a fixed monthly fee for all of your IT needs with managed IT services. This eliminates the need to worry about the costs of hiring and training new employees.
With our Managed Services business model, we can customize a plan for your business needs that allows you to have visibility so your business can forecast its costs and plan its budgets accordingly.
3. Access To Expertise
Having an MSP is equivalent to having a full-time IT team working for your company without the associated costs. When you partner up with Wingman Solutions, you have full access to our talented and dedicated team of experts to address any IT problems you may experience.
This means you’ll have access to a wide range of expertise without having to hire multiple employees with different skill sets.
4. Vendor Support
Instead of having to manage hundreds of different suppliers, vendors, and subcontractors, an MSP provides your procurement department with a single point of contact for all your vendor management needs.
They can help streamline the procurement process by providing end-to-end support from vendor selection to contract negotiation and management.
5. Focus On Your Business
Your business should be running at peak performance. When a business focus is lost due to an IT issue, resources are wasted, creating inefficiencies within the value chain. A key benefit to partnering with Wingman Solutions is that we address all complex IT issues, allowing you to stay focused on your business and its growth.
6. Minimized Downtime
Typically, downtime occurs as a result of a hardware issue that causes problems. Servers are prone to downtime and computer issues. There is also the possibility of an electrical outage. These issues can be avoided by using redundant hardware, which allows the system to switch to the backup in the event of an emergency.
Unintentional human errors may cause significant downtime and are impossible to avoid. The simplest way to mitigate potential risks is to use effective protection measures in critical systems. A security breach can also completely destroy your network and data.
7. Access To Premium Tools
Robust infrastructure system monitoring is costly and frequently underutilized due to insufficient staff training, time, and resources. With good intentions, IT managers frequently select high-end tools. This tool requires integration and time to be useful.
As new responsibilities emerge, tools begin to fall further down the priority list. A quality-managed services service provider assumes all costs associated with the acquisition and maintenance of such equipment and provides highly experienced personnel for deployment and maintenance on your behalf.
8. Data Compliance
The data of your business has to be kept protected under several rules. Your team should look for the latest standards that suit your company.
Achieve this by taking every step necessary while performing the daily work. The PIPEDA and the CASL are widely applicable standards that businesses across most provinces in Canada must meet. For violating this or others, there may be costly penalties.
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What services do managed IT services provide?
Remote hardware and infrastructure remote monitoring and management.
Network monitoring, penetration testing, threat hunting, and incident response are all examples of security services.
Cloud service configuration, monitoring, and management. These can be provided in conjunction with or independently of managed cloud services.
Support for communications, including VoIP telephony services.
What is the main reason you would hire a managed service?
Managing your IT infrastructure as a business owner can be a daunting task. Managed services can help with this. Outsourced IT solutions that help businesses manage their technology needs are known as managed services. You may be wondering, why would you hire a managed services provider in the first place.
The primary reason for hiring a managed service is to free up your time and resources so you can do day-to-day tasks and concentrate on growing your business.
By outsourcing your IT needs to a third-party provider, you can be confident that your technology is being handled by experts who have the knowledge and experience to handle any problems that may arise.
What is the value of managed services?
Managed services can provide several benefits to small businesses in Mississauga, including increased cybersecurity, expert IT support, and cost savings. With cyber threats on the rise, managed services can help improve your company’s security by implementing best practices for cybersecurity.
Additionally, managed services offer access to a team of IT professionals who can provide expert IT support and troubleshoot technical issues.
Finally, outsourcing your IT needs to a managed services provider can help you save money on staffing costs while providing flexible pricing plans that allow you to pay only for the services you need.