Today’s world has been dramatically shaped by digital transformation.
We have entered an era where our jobs are no longer limited to a certain desk, phone, or computer. Nowadays, you could be the CEO of an accounting firm based in Toronto, Canada, and hire a marketing agency based in Argentina. It only takes the correct equipment and a cloud connection.
Companies must find a method to serve employees who refuse to be connected by wires and physical locations now that half of the globe has made the switch to working remotely. As a result, there has been a flood of amazing communication solutions created for nearly every touchpoint in a typical organization.
The only issue is we have evolved so quickly that any worker or IT team would be overwhelmed by the sheer number of communication options available. With Unified Communications as a Service, this is no longer a problem.
We will get into why UCaaS is the best solution for small businesses but first, let us explain the basic concepts:
What are Unified Communication Solutions?
Unified communications or UC allows employees to access all their business communication tools from a single platform. Voice, instant messaging, fax, file sharing, email, and video conferencing are all handled through a single user interface. This improves teamwork by streamlining communication and saving time.
UC ensures a higher level of interaction throughout the entire workforce, which nowadays can be spread all over the world. It removes organizational silos and assures that no matter where you work, you have access to the same secure system, which includes:
Messaging
Voice and video calling
Team collaboration
Video Conferencing
File sharing
As part of our Unified Communication services, we will even guide you to set up your ideal meeting room with our comprehensive meeting room setup essentials guide.
Don't stress over IT, leave IT to us!
UC Streamlines Cooperation Throughout Your Entire Organization
UC simplifies work in a world defined by a dizzying variety of platforms built to serve organizations spread across huge regions. Everything your employees need to communicate, share, and collaborate on ideas is gathered in one streamlined interface with the correct UC platform. Check out the following benefits that will make you consider switching to unified communications:
Increased productivity: Teams can communicate in whatever way suits them best, using any device or channel they like.
Enhanced performance: Employees can address client problems faster and improve your company’s reputation since they can interact and collaborate in real time.
Improved user experience:Â An effective UC strategy can delight your employees and potentially reduce turnover in your firm by giving them greater freedom to work from anywhere.
What is UCaaS?
Voice and telephone, video and audio conferencing, and real-time messaging are all services that both UC and UCaaS offer. The main distinction is that UCaaS is hosted by your service provider. That means you won’t have to put up any infrastructure upfront to get started.
UCaaS is a suitable alternative for enterprises of all sizes but especially for SMBs, due to its flexibility and cloud-based nature. With UCaaS, you may save the upfront costs of implementing a sophisticated communication strategy and still have access to innovative technologies.
How Can Small Businesses Benefit from UCaaS?
Small businesses need powerful communication tools that keep costs under control. With a tailored small business phone system VoIP, you can achieve both.
UCaaS provides the same benefits for video calling, instant messaging, and file sharing as large enterprises. Small business phone systems VoIP enable teams to function efficiently while keeping investment as low as possible. Moreover, since UCaaS is cloud-based, it reduces the Capital Expenditure costs of on-premises communication. Here are some benefits of UCaaS for small businesses:
- Enhanced productivity: In a small business, time is money. UCaaS ensures all communications are accessible in a single platform, allowing employees to collaborate swiftly and efficiently.
- Work from anywhere: With a small business phone system VoIP, employees can communicate effectively over the internet either from the office or on the go. Remote workers can participate in video conferencing, long-distance phone calls, and other forms of communication.
- Reduce office space costs: UCaaS offers small businesses a cost-effective, cloud-based solution for hiring remote workers and accessing expertise from around the world. Companies don’t have to pay as much for office space when hiring remote workers, leading to lower operational costs.
To Sum Up
It is safe to say that UCaaS paved the way for the remote work transformation. Many small businesses have seen this and are already taking advantage of it. Give your team the tools needed to make them successful, and your ROI will thank you later. Schedule a meeting with us to get you switching to VoIP in 2023.