If you are tired of dealing with your faulty WI-Fi network and can’t figure out why your internet keeps disconnecting, don’t worry! We got the answers here.
In this blog post, we list the most common reasons behind WiFi disconnections and offer you practical solutions to help you maintain a reliable connection.
From troubleshooting old routers and checking internet speed to securing your network and updating software, we’ll guide you through each step to ensure your business remains connected and productive. And if these solutions don’t resolve your issues, our professional IT support team is here to help.
Key Takeaways
Frequent internet disconnections can significantly impact small business productivity
Common causes include outdated equipment, insufficient internet speed, and Wi-Fi interference
Solutions range from simple router resets to upgrading your internet plan
Professional IT support may be necessary for complex network issues
Why Does My Wireless Internet Keep Disconnecting? Common Wifi Problems
Why do I keep disconnecting from my wifi?
That’s a common and annoying question that hinders your productivity drastically.
For small businesses like accounting firms, law offices, marketing agencies, and travel companies, a stable internet connection is crucial. Let’s explore some common reasons why your wireless internet might keep disconnecting.
Old Router
An outdated router can be a primary cause of frequent disconnections. Routers typically have a lifespan of 3-5 years, after which they may struggle to keep up with modern internet demands.
Solution: Consider upgrading to a newer router model that supports the latest Wi-Fi standards. This can significantly improve your connection stability and speed. Additionally, ensure that your network adapter drivers are up to date by checking the Device Manager on your computer.
Upgrade your router to a newer model that supports the latest Wi-Fi standards (like Wi-Fi 6).
Reposition your router to a central location to improve coverage.
Change the channel on your router to one less congested to reduce interference.
Internet Speed Can’t Keep Up
If your internet plan doesn’t provide sufficient bandwidth for your business needs, you may experience frequent disconnections, especially during peak usage times.
Solution: Conduct a speed test to verify if you’re getting the speeds promised by your Internet Service Provider (ISP). If not, consider upgrading to a business-grade internet plan that offers higher speeds and more reliable connections.
Upgrade your internet plan to a higher bandwidth option.
High-bandwidth activities like using streaming services can strain your network, so consider limiting these activities during peak business hours.
Limit the number of devices connected simultaneously or the activities that use a lot of bandwidth.
Connect devices directly to the router using an Ethernet cable for a more stable connection.
Internet Service Provider Is Down
Sometimes, the issue lies with your ISP, leading to internet connectivity problems such as network outages, maintenance work, or infrastructure problems that can cause intermittent disconnections.
Solution: When experiencing persistent issues, contact your ISP’s technical support. They can check for outages in your area or identify problems specific to your connection.
Check for outages on your ISP’s website or contact their customer service.
Reset your modem and router by unplugging them for 30 seconds and then plugging them back in.
Network Isn’t Secure
An unsecured network can allow unauthorized users to access your bandwidth, leading to slower speeds and potential disconnections for legitimate users.
Solution: Ensure your network is protected with a strong, unique password. Regularly monitor connected devices to maintain network security.
Update your router’s firmware to the latest version.
Switch to WPA2 or WPA3 encryption in your router settings.
Unstable Internet Connection
Physical obstructions, electronic device interference, or poor router placement can lead to a faulty internet connection and frequent connection drops.
Solution:
Position your router in a central, elevated location away from walls and metal objects.
Use a Wi-Fi analyzer tool to identify the least congested channel and switch your router to it.
Consider using Wi-Fi extenders or mesh systems for larger office spaces.
Upgrade to a router that supports 5GHz or 6GHz bands for less congestion.
Outdated Software
If you have outdated network adapter drivers on your computers or outdated firmware on your router, this can lead to connectivity issues.
Solution:
Regularly update network adapter drivers on all your business computers.
Check for and install firmware updates for your router.
Additionally, resetting your computer’s network settings can help resolve connectivity issues caused by outdated configurations.
Router or Cables Need Cleaning
Dust accumulation on your router or damaged Ethernet cables can cause an unreliable connection.
Solution:
Regularly clean your router and inspect all cable connections for damage or wear. Replace any damaged cables promptly.
Unplug your router and use compressed air to blow out the vents.
Inspect and clean any dust from the cables and connections.
Why Does My Phone Keep Disconnecting From the WiFi?
It’s worth noting that mobile devices can also experience Wi-Fi disconnection problems. Here are some common reasons:
Outdated iOS
Sometimes, the operating system of the phone becomes outdated and this may lead to WiFi connectivity problems. Updating the software of your phone helps you to meet the current network standards and security measures.
For Android:
- Open the Settings app on your Android device
- Scroll down and tap on “System” or “About phone”
- Tap on “System updates” or “Software update”
- Tap “Check for updates”
- If an update is available, tap “Download and install”
- Follow the on-screen prompts to complete the update process
For iOS:
- Open the Settings app on your iPhone or iPad
- Tap on “General”
- Tap on “Software Update”
- The device will automatically check for updates
- If an update is available, tap “Download and Install”
- Enter your passcode if prompted
- Agree to the terms and conditions
- The update will download and install automatically the update does not resolve the problem, there might be VPN settings that interfere with the system and should be deleted.
Also, try going to your network settings and changing the DNS settings to a public DNS such as 8. 8. 8. 8 which can sometimes solve connectivity problems.
Network Settings on Your Phone
This can be caused by wrong network settings on your phone and this often results in disconnections. These problems can be solved by resetting the network settings because it makes the phone connect to the network again.
You can reset your network settings by going to settings, then general, then reset, and then reset network settings.
Turn off Bluetooth for some time as well, because it has been detected to affect the WiFi signals.
Switch on and off the Airplane mode of your phone to reset the modem of the phone.
Virus or Malware on Your Phone
It is common to find your phone getting a virus or malware that hinders its connection to WiFi. It is recommended to perform periodic scans with a good antivirus to identify and eliminate viruses that interfere with the connection.
Download a good antivirus program and perform a full scan of the computer to eliminate any viruses.
Do not use untrusted WiFi and always use a VPN when on public WiFi.
WiFi Interference
Interference from other electronic devices can disrupt your phone’s WiFi connection. Ensuring your router is placed away from other electronics and using the least congested WiFi channels can help minimize interference.
Change your WiFi channel to one less congested.
Move your router to a more central location or away from other electronic devices.
Switch to the 5GHz band if your router supports it, as it’s less prone to interference.
Battery Optimization Settings
Battery optimization settings on your phone can sometimes cause WiFi to disconnect to save power. Adjusting these settings to keep WiFi active can help maintain a stable connection.
Check your phone’s battery optimization settings and ensure WiFi is not set to be disabled when in power-saving mode.
Adjust your WiFi adapter settings for optimal performance, which can be found in the advanced settings of your phone’s WiFi configuration.
Reasons Why Your iPad Keeps Disconnecting From WiFi
Outdated iOS
Like phones, an old iOS on your iPad can lead to WiFi problems. To ensure that the connection is as stable as possible, it is crucial to update the software of your iPad.
You can update your iOS through the settings option on your iPad, go to settings then general, and then software update.
After the update, it is advisable to reboot your iPad so that changes can be implemented.
If problems do not go away, then try to restore your network settings to erase any old problems.
Weak WiFi Signal
A poor signal strength of Wi-Fi networks can lead to constant connection dropping on your iPad. As mentioned before, it is recommended to place the router in a central location and at a higher level than other objects to avoid interference.
Either get closer to the router or relocate the router to a better central position.
Interference that may hinder the signal such as large furniture or walls should be cleared from the area.
It is also recommended to use a WiFi extender to increase the signal’s transmission distance
Too Many Devices Connected
When there are many devices connected to a network, it becomes congested and this results in disconnection. Reducing the number of connected devices on your network can also help in achieving better connection stability.
Remove devices that are not in use to help in lessening the load.
Replace your router with a new one that supports a large number of users.
Configure Quality of Service (QoS) on your router to give preference to the iPad.
Network Settings on Your iPad
Sometimes, improper configurations of the network can interfere with the iPad’s WiFi connectivity. Clearing these settings can sometimes solve connectivity problems.
Reset the network settings by going to Settings > General > Reset > Reset Network Settings.
Release the current DHCP lease to get a new IP address from the router.
The connection details have to be refreshed by forgetting and reconnecting to the network.
Interference from Other Devices
Other electronic devices can also affect the connection of your iPad to the WiFi network. A way to avoid this is to limit the number of devices that are placed close to the router.
Other interfering devices such as microwaves or cordless phones should also be switched off.
Alter the WiFi channel on the router to a less occupied one.
Turn off Bluetooth on devices that are not in use since Bluetooth can cause interference with WiFi signals.
Router Location
The location of your router can significantly impact your WiFi signal. Placing your router in a central, elevated location can help ensure a strong and stable connection.
Place your router in an open, central location in your home.
Avoid placing the router near metal objects and appliances that emit electromagnetic waves.
Elevate the router above floor level to spread the signal more evenly.
How to Stop WiFi From Disconnecting
Check for Internet Outages
When it comes to preventing your WiFi from disconnecting, the first step is to check for internet outages. A quick visit to your Internet Service Provider’s (ISP) website or a call to their customer service can confirm if there’s a widespread issue affecting your area.
Reset Your Modem and Devices
If there’s no outage reported, resetting your modem and devices can often resolve the problem. This involves turning off your modem and router, waiting for about a minute, and then turning them back on to re-establish a fresh connection.
Often, a simple reset can resolve connectivity issues. Unplug your modem and router for about 60 seconds, then plug them back in. Also, restart your devices.
Check Your Cable Connections
Ensuring that your cable connections are secure is also crucial. A loose cable can cause intermittent disconnections, so make sure that all connections, from your modem to your router and from your router to your devices, are snug and not damaged. If you find any worn-out cables, replacing them could solve the issue.
Test Your Wi-Fi Signal
Use a Wi-Fi analyzer app to check your Wi-Fi connection signal strength in different areas of your office. This can help identify dead zones or areas of weak signal.
Should I Upgrade My Internet Plan?
More Device Usage
Deciding whether to upgrade your internet plan depends on several factors. If you’ve noticed an increase in device usage at home and your current plan isn’t keeping up, it might be time to consider a higher-tier plan. This is especially true if you’re experiencing slow speeds or disconnections when multiple devices are connected.
Higher Resolution Streaming
For those who prefer streaming in higher quality, like 4K or 8K, having a plan with more data allowance can make streaming a lot smoother without that horrible buffering.
Working From Home
Likewise, if you work from home and your current plan does not allow for better and clearer video conferencing or faster file sharing, an upgrade can definitely improve your video call quality.
Ensure that your network adapters are up to date to handle the high bandwidth required for higher-resolution streaming.
Higher-Quality Video Conference Calls
Video conferencing has become a staple in both professional and personal lives. High-quality video calls require a stable and fast internet connection, particularly if you’re hosting or participating in multi-person calls. Upgrading your internet plan can ensure that your calls are crystal clear, without any awkward freezes or drops. It’s comparable to having clear reception on a phone call; it makes communication more effective and enjoyable.
Download or Upload Files Faster
It is also advantageous to upgrade your plan if you often download or upload large files and would like to do it faster. A plan with a higher download and upload speed can save time that is spent waiting for files to transfer, which is always beneficial.
Summing Up: Why Does My Wireless Internet Keep Disconnecting?
Frequent internet disconnections can be frustrating and detrimental to your small business operations. By understanding the common causes and implementing the solutions provided, you can significantly improve your network’s reliability.
Remember, at Wingman Solutions, our motto is “IT Solutions Made Simple.” We’re here to help you navigate the complexities of business technology and ensure your internet connection remains stable and efficient.
If you’re still experiencing internet connectivity issues after trying these solutions, don’t hesitate to reach out to us. Our team of experts can provide personalized assistance to resolve your network problems and keep your business running smoothly. Contact Wingman Solutions today for professional IT support tailored to your small business needs.
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