Cost of Managed IT Services
Running a business today means relying on technology for almost everything. From emails and data storage to cybersecurity and phone systems, your IT setup keeps things moving. But with all of this reliance comes one big question: what’s the real cost of managed IT services? That’s what we’re breaking down here.
We’ll cover what goes into the price, ballpark figures you can expect in Mississauga and across the GTA, what services you’re really paying for, and why outsourcing can often save you way more than hiring in-house.
What Does Managed IT Really Cover?
Before we dive into the money side, it’s worth getting clear on what managed IT services actually include.
At Wingman Solutions, we help small and medium-sized businesses handle everything from the day-to-day to the “oh no, our server just crashed” situations.
That usually means proactive helpdesk support, keeping systems patched, monitoring your network for threats, backing up critical files, helping you migrate to Microsoft 365 or Google Workspace, and making sure cybersecurity tools are actually doing their job.
Some businesses add extras like Sage cloud hosting, VoIP phone systems, or full disaster recovery planning.
In short, you’re not just paying for someone to “fix things when they break.” You’re paying for peace of mind that your business can run smoothly without IT headaches slowing you down.
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What Factors Influence the Cost of Managed IT Services?
The truth is, no two businesses need the exact same level of support. That’s why the price isn’t one-size-fits-all. So, what factors influence managed IT service costs? A few big ones stand out:
Business Size: A 10-person accounting firm won’t need the same coverage as a 75-person manufacturing company.
Number of Devices and Users: More computers, servers, and devices mean more to monitor and support.
Type of Support Needed: Do you need just Microsoft 365 help and basic monitoring, or do you want full cybersecurity, data recovery, and VoIP support?
Industry Compliance: Finance, law, and healthcare often require stricter data handling and security, which can add to costs.
Level of Risk Tolerance: Some companies want the absolute best in data protection. Others are comfortable with a simpler setup.
Ballpark Numbers of What Businesses Usually Pay
Even though pricing is tailored, most small to mid-sized businesses want at least a ballpark figure before starting the conversation. Across Mississauga and the GTA, here’s what you can typically expect:
For a smaller business (around 10-15 users), a flat monthly fee usually runs between $1,200 and $2,500 per month. This often includes proactive support, backups, and Microsoft 365 or Google Workspace help.
For medium businesses (25-50 users), costs generally fall in the $3,000 to $6,000 per month range. At this level, you’re usually adding stronger cybersecurity tools, VoIP, and disaster recovery solutions.
Larger setups (75+ employees or complex compliance needs) may see costs go higher, but most small and mid-sized companies land somewhere in the ranges above.
This isn’t a menu with exact prices; it’s just a starting point. The best way to know your number is to book that free consultation so we can learn about your specific needs.
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The Value of Managed IT Services
Across Canada and right here in Mississauga, managed IT services give businesses stability, predictability, and access to expertise that’s often out of reach with in-house hires. The real value isn’t just the price; it’s what you get in return. Here’s how it plays out for most small and medium-sized businesses.
The Average Cost of IT Services in Canada
On a national scale, the average cost of IT services falls in line with what we see locally.
Small firms often spend a few thousand dollars a month, while larger organizations invest more depending on user counts and compliance needs.
The real benefit is turning unpredictable IT repair bills into consistent, easy-to-plan monthly expenses.
Why Small Businesses Benefit Most
Small businesses often see the biggest return from outsourcing IT.
Hiring one in-house technician in Mississauga can cost over $70,000 annually when you include benefits and training.
Managed IT gives you access to a full team of specialists: cybersecurity, cloud, helpdesk, and more—for a fraction of that cost.
Comparing Outsourced vs. In-House IT
For a 25-person law firm, an in-house IT hire could push costs over $80,000 per year once salaries and overhead are added.
Outsourcing with Wingman Solutions often lands between $3,000 and $5,000 a month, which works out to $36K-$60K annually.
That difference highlights the cost benefits of managed services IT budget planning: more coverage and expertise at a lower overall spend.
Mississauga IT Companies and the Local Market
Local businesses looking at Mississauga IT companies will see everything from low-cost break-fix shops to high-end enterprise providers.
Wingman Solutions fills the middle ground with affordable, customized plans designed for small and medium businesses across the GTA.
Industries we serve include law, accounting, finance, manufacturing, marketing agencies, and coworking spaces.
What’s Included in Our Managed IT Packages
Our packages cover everything you actually need to keep your business running:
Proactive helpdesk support for day-to-day IT problems
Managed backups and full disaster recovery planning
Cybersecurity solutions tailored to small and medium businesses
Microsoft 365 consulting and migration
Google Workspace consulting
Apple and Mac IT support
Sage cloud hosting
VoIP solutions for modern communication
Remote work IT solutions
You don’t need to worry about hidden fees or confusing add-ons. Everything is scoped upfront in your consultation.
The Long-Term Savings of Managed IT
One of the most overlooked benefits of outsourcing is the long-term financial savings. It’s not just about paying less than you would for a full-time IT employee.
Managed IT reduces downtime, prevents costly data breaches, and ensures your technology keeps pace with industry changes. When your systems are secure and stable, your employees can work without interruptions, and productivity gains directly impact your bottom line.
Over time, the savings from fewer tech emergencies often outweigh the monthly investment in managed IT services.
How Managed IT Scales as Your Business Grows
A big advantage of working with Wingman Solutions is flexibility. A company with 10 employees today might grow to 30 in a couple of years. With managed IT, you don’t need to renegotiate every time you add new team members or adopt new software.
Services scale smoothly as your company expands, so you’re never paying for more than you need, but you’re always supported when demand increases. This makes it easier to budget while avoiding the steep costs of sudden upgrades or hiring new IT staff in a hurry.
Security as a Driving Force Behind Costs
Cybersecurity is now one of the main drivers of managed IT pricing. With threats like phishing, ransomware, and insider risks rising every year, businesses can’t afford to cut corners on protection.
Managed IT ensures you’re not just reacting to security problems but actively preventing them. Firewalls, anti-virus tools, employee training, and disaster recovery planning are all baked into your monthly plan.
That means your sensitive data and your clients’ trust stay safe. For industries like law, finance, and healthcare, this level of protection isn’t just nice to have, it’s essential for compliance.
FAQ
About Managed IT Pricing
What’s the typical monthly cost for a small business?
Most small businesses (10-15 users) pay between $1,200 and $2,500 per month depending on what services they need.
Do managed IT services replace an in-house IT team?
Yes, for most small and mid-sized businesses. Instead of hiring one IT person, you get access to a whole team for less money.
Can I customize my IT package?
Absolutely. Wingman Solutions builds plans around what you actually need, whether that’s cybersecurity, backups, or VoIP.
Is managed IT more expensive in Mississauga compared to Toronto?
Not really. Costs in the Greater Toronto Area are fairly consistent. What matters more is the size of your business and the services you choose.
Do I have to sign a long contract?
Nope. We believe in flexibility. Our team works with you to create a plan that makes sense, without locking you into something that doesn’t.
Why is outsourcing better for small businesses?
Because you get more expertise, more coverage, and usually save money compared to hiring a full-time IT staff member.
Locations We Serve
IT Consultancy Toronto
IT Support Oakville
IT Support Etobicoke
IT Services Richmond Hill
and more…
Get Started With Managed IT Support Today
If you’re weighing your options, ask yourself:
Do you want predictable monthly IT costs instead of surprise bills?
Would your business benefit from better cybersecurity and data protection?
Are you wasting time troubleshooting IT issues instead of running your company?
Does it make financial sense to hire a full IT team or outsource for less?
If the answer leans toward outsourcing, then managed IT is almost always the smarter move.
At the end of the day, the cost of IT services is less about the exact dollar figure and more about what you get in return. Small and medium-sized businesses in Mississauga and across the GTA are finding that outsourcing IT is not only more affordable but also a safer, more reliable way to keep their operations running smoothly.
Instead of stressing about the next system crash, cyber attack, or lost file, you get predictable costs, expert coverage, and peace of mind. That’s what managed IT is really about.
Contact us today to get a quote for custom IT solutions tailored to your business.
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Wingman Solutions
Burlington IT Services
30 Eglinton Avenue West Unit 400, Mississauga, ON L5R 3E7
289-804-7000
